PRIVACY POLICY
At Quantum Logistics LLC ("Quantum Logistics", "we", "us", or "our"), based in Orlando, Florida, we respect your privacy and are committed to protecting the personal and operational information of our motor carrier partners, drivers, shippers, brokers, and website visitors.
1. INFORMATION WE COLLECT
When you contact us, sign up for dispatch services, or visit quantamlogistic.com, we may collect the following types of information:
- Contact Information: Full name, company/carrier name, phone number, email address, physical address.
- Authority & Operational Data: MC Number, USDOT Number, EIN / Tax ID, Certificate of Insurance (COI), Notice of Assignment (NOA), equipment types, preferred lanes.
- Shipment Documentation: Rate confirmations, Bills of Lading (BOL), Proof of Delivery (POD), lumper receipts, fuel receipts, invoice documents.
- Automated Data: IP address, device type, browser information, pages visited, and cookies necessary for website performance and analytics.
2. HOW WE USE YOUR INFORMATION
We utilize the collected information strictly for legitimate commercial and freight dispatch operations, including:
- Searching, negotiating, and booking freight loads on your behalf with licensed freight brokers and shippers.
- Submitting carrier onboarding packets and insurance certificate requests.
- Invoicing, factoring submission, and payment tracking.
- Providing 24/7 road assistance, track-and-trace check calls, and route planning.
- Communicating dispatch updates via phone calls, SMS, WhatsApp, and email.
3. INFORMATION SHARING & DISCLOSURE
We never sell, rent, or trade your personal or operational carrier data to third-party marketing companies. We only share information with:
- Verified Freight Brokers & Shippers: Submitting your carrier packet, certificate of insurance, and rate confirmations to book loads.
- Your Designated Factoring Company: Transmitting invoices, rate confirmations, and signed BOLs for payment processing.
- Legal & Regulatory Authorities: When required by federal law, FMCSA compliance, or valid legal process.
4. SMS & TELEPHONE COMMUNICATIONS (TCPA CONSENT)
By providing your telephone number via our contact forms, dispatch agreements, or WhatsApp chat, you consent to receive telephone calls and text messages (SMS) from Quantum Logistics regarding load bookings, rate confirmations, check-in updates, and service notifications. Message and data rates may apply. You may opt out at any time by replying STOP to any message or emailing info@quantamlogistic.com.
5. DATA SECURITY & RETENTION
We implement industry-standard technical and operational safeguards to protect your files, certificates of insurance, and financial documents. Digital files are stored in secure, encrypted cloud repositories with role-based access controls.
6. YOUR RIGHTS & CONTACT INFORMATION
You have the right to request access to the data we hold regarding your carrier account, update your contact details, or request deletion of inactive records subject to federal DOT retention requirements.
Quantum Logistics LLC
Orlando, Florida, USA
Hotline: +1 850-680-5180
Email: info@quantamlogistic.com
Website: quantamlogistic.com